Service Desk Technician — IT Support & User Experience

Company: Thewild
Apply for the Service Desk Technician — IT Support & User Experience
Location: London
Job Description:

Education for Industry Group (EFI Group) is seeking a proactive Service Desk Technician to join the Service Desk Team. You will monitor tickets from receipt to resolution, support staff, and set an example for junior team members while collaborating with the Service Desk Manager to drive service improvements.

The role requires a relevant IT qualification and demonstrable IT Service Desk experience, with strong knowledge of Microsoft 365, AD and Azure, plus familiarity with A/V and telecoms

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Posted: July 13th, 2026