Availability Window
Days From time To time Sun 07:00:00 11:00:00 Mon 07:00:00 11:00:00 Fri 08:00:00 12:00:00 Sat 07:00:00 17:00:00
Responsibilities
- As the face of Tesco on the road, meet customers in their homes every day, helping people and delivering great service with a smile.
- Hands‑on, physical, full of variety, with no two shifts the same; work independently for most of the day with a supportive team of managers and colleagues when needed.
- Keep van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Load the van safely and complete all checks to ensure it’s road‑worthy, reliable, and ready to deliver great service.
- Talk customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, offering refunds where needed.
- Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
- Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Respond quickly to changing customer needs and embrace change while out on the road and in the store.
Qualifications
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Pay & Benefits
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Diversity & Inclusion
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome.
Flexible Working
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Accessibility
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
About Tesco
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
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