Technical Program Manager – Infrastructure Remediation, DC Delivery
Job ID: 10462274 | Amazon Data Services UK Limited
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and servers, storage, networking, power, and cooling equipment to ensure continuous access to our services. We work on challenging problems with thousands of variables affecting the supply chain, and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing scalable capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As AWS expands its Global Data Center footprint, our infrastructure standards continue to rise. We seek a Technical Infrastructure Program Manager (TIPM) to drive remediation of issues found during our audit program. You’ll work with multifunctional regional teams, driving remediation of risks from both Amazon-owned Data Centers and Colocation Data Center providers. The role requires expertise in Data Center Infrastructure and operations, Program Management, and analyzing complex data from multiple sources to form and present coherent strategies for our Global portfolio. You’ll need excellent written and verbal communication skills with experience reporting progress at an SVP level. Tolerance of ambiguity and the ability to deliver results under tight timelines are essential.
An ideal candidate will have experience in program management managing complex, cross-functional programs. A Engineering or other relevant Bachelor’s degree is required, along with strong interpersonal and communication skills to influence multiple stakeholders and technical subject matter experts. A talent for delivering programs while effectively managing large capital budgets is essential.
You will work with stakeholders from multiple teams, align priorities, and ensure all stakeholders work towards and deliver key milestones for delivering data center infrastructure remediation for our customers at the right time and cost. Technical competency, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential. You will clearly communicate goals, roles, responsibilities, and outcomes to internal cross-functional and remote teams.
Basic Qualifications
- Knowledge of best practices and emerging technologies related to infrastructure (i.e., network, data center, hardware, software).
- Experience with varying scenarios of infrastructure builds.
- Experience in technical program management.
Preferred Qualifications
- Experience in data center, networking engineering, systems engineering, or construction management with a good understanding of data center technologies such as power, cooling, and controls systems.
- Experience in data center engineering or operations, or experience in construction or project management.
- Experience in hands-on work managing complex technology projects.
- Experience in engineering, designing, or constructing data centers.
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