Customer Assistant – Operations – Chelmsford

Work Pattern

• Monday: 16:00 – 22:15
• Wednesday: 04:00 – 10:15
• Thursday: 18:00 – 22:00
• Saturday: 16:00 – 22:00

Age Requirement

Under 18 disclaimer

• To comply with health and safety legislation, colleagues in this role must be 18 years of age or older.

Compensation Note

£3.00 p/h unsocial premium is added to hours worked between 22:00–06:00.

Responsibilities

• Manage stock, deliveries and behind-the-scenes tasks to keep the shop floor full, clean and ready for customers.
• Ensure fast, accurate stock movement and minimal delay in product flow.
• Work across the wider store as needed to support pace and demands of retail.
• Utilise digital tools to track deliveries and manage stock effectively, focusing on availability and speed.
• Collaborate with colleagues across functions as ateam player to support store operations.

Qualifications & Requirements

• Flexible to cover early morning deliveries and late stock movements; able to adapt quickly to changing demands.
• Digitally confident with ability to use stock-tracking tools.
• Strong teamwork and a proactive approach to keeping operations running smoothly.

This is a physically demanding, high-intensity role that supports the store’s operations and customer experience. If you’re ready to contribute with purpose, apply today.

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