Are you passionate about helping children, young people, and families achieve positive change? We are looking for a compassionate and motivated Family Support Worker to join our team. This role is ideal for someone who enjoys working directly with families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
Working pattern: Monday to Friday, 9:00am–5:00pm. Occasional evening or weekend work may be required.
Location: The role involves travel between four Family Hubs and undertaking community-based home visits across the Ladywood District.
Key Responsibilities
- Providing 1:1 and group-based support to children, young people, and families using a range of evidence-based interventions.
- Identifying needs and working collaboratively with families to achieve meaningful, positive outcomes.
- Empowering parents and carers to build confidence and skills that improve outcomes for their children.
- Working in partnership with children’s services, health professionals, and community organisations to ensure coordinated, joinedup support.
- Contributing to the ongoing development and improvement of the service.
- Applying safeguarding and child protection policies confidently and consistently.
- Taking responsibility for the safe and appropriate use of equipment and resources.
- Maintaining accurate, timely case notes and contributing to case recordings and reports.
- Supporting and advising colleagues where appropriate, despite having no formal supervisory responsibility.
- Promoting a safe, healthy, and secure working environment at all times.
About you
- A Level 3 qualification in Childcare (or an equivalent qualification)
- Experience working with children, young people, or families, either in a paid or voluntary capacity.
- Excellent communication skills and the ability to work effectively as part of a team.
- A clear understanding of safeguarding and the confidence to follow procedures appropriately.
- Strong organisational skills, with the ability to maintain clear and accurate written records.
- A genuine commitment to making a positive difference within the community.
Join Our Team
If you’re passionate about supporting families and creating better outcomes for children and young people, we would love to hear from you. Join us in making a real and lasting difference!
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo’s values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo’s and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo’s pay framework can be found upon application.
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