Part-time 1st/2nd Line IT Support Technician

Overview

An established Professional Services firm based in central London is seeking an experienced 1st/2nd Line IT Support Technician to join their dynamic team. This is a part‑time role, 3 days per week, and initially a contract (Inside IR35) for 3 months – for the right person, there is a chance this may be extended.

Responsibilities

• Provide 1st and 2nd line support to approximately 200 staff in a central London office.
• Assist with user account management, security protocols and access permissions.
• Maintain accurate documentation and support ongoing system upgrades and deployment activities, ensuring minimal disruption to business operations.

Qualifications

• Proven experience supporting both Windows and Mac operating systems in a professional environment.
• Strong knowledge of Office 365.
• Good understanding of network principles and basic IT security measures.

Benefits

This is an excellent opportunity to work in a key role within a fast‑paced industry, offering a rate of up to £255 per day.

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