Overview
We are looking for a Business Admin Apprentice to join our team. Established in 2004 in Brighton, UK, Heavy Equipment Maintenance Solutions (HEMS) Ltd is a British company specialising in the global supply of niche maintenance, repair, and rebuild tooling and services for the heavy equipment and off-road machinery industries.
About the Employer: At HEMS Ltd, we provide innovative, safe, and efficient repair tooling packages to major global OEMs and their users and dealers worldwide—including Caterpillar, Komatsu, Case, New Holland, JCB, Volvo, Terex, Liebherr, Perkins, Cummins, Iveco, Isuzu, and Hitachi. Our comprehensive services cover every aspect of heavy equipment maintenance—from full workshop planning and design to hands-on product training and support.
Note: The company notes a long service history and leadership transition context in the description.
What You’ll Do
- Communicate over the telephone with customers, clients and colleagues
- Manage email inboxes
- Provide excellent customer service continuously
- Organise and report data
- Use spreadsheets
- Manage in-house computer systems
- Filing, scanning and archiving documents
- Accounts support
- Dealing with post
- Any other admin duties as requested
Training Outcome
Full-time post following completion of the apprenticeship programme.
Skills & Qualifications
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Initiative
- Non-judgemental
Qualifications
- GCSE English – 4/C or higher
- GCSE Maths – 4/C
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday – Friday, 8.00am – 4.00pm
- Expected Duration: 1 Year 6 Months
- Training Provider: CAVITY DENTAL TRAINING LIMITED
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