Product Manager – Salesforce/CRM

Company: J.P. Morgan
Apply for the Product Manager – Salesforce/CRM
Location: London
Job Description:

Platform Product Manager We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We’re building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you’ll have the opportunity to make a real impact. As a Vice President of Product at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you’ll have the opportunity to move between them. We understand that everyone’s unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. Deeply understand developer needs through discovery: interviews, telemetry, support tickets, and community feedback; Balance enablement with controls: collaborate with security/risk/compliance stakeholders to embed guardrails (policy-as-code, secure defaults, approvals, auditability) without degrading developer velocity. Use data to make decisions: define KPIs (activation, retention, NPS/CSAT, lead time, deployment frequency, change failure rate, MTTR), instrument the product, and run experiments. Demonstrated experience building products for developers (e.g., Experience in building platform and technical product n Background as a software engineer, SRE, solutions architect, or technical program manager prior to PM.Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. for more information about requesting an accommodation.Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy….

Posted: July 12th, 2026