Sales Support/ Admin (6 months Mat cover)
Job Reference: HL090726IC
Admin and Secretarial, Templecombe, Somerset, Permanent, £28,000 per annum.
Maternity Cover – Sales Support (6 months)
£28,000 | Mon‑Fri 08:00-16:30 – Henstridge/Templecombe
My client is a dynamic and ambitious manufacturing company and is considered one of the most technically proficient firms operating in this market. The key to their success within this fast‑moving environment is outstanding technical expertise within the sales and production teams, coupled with a high level of customer service.
The role
This position includes all aspects of sales order administration as well as customer care, support and service, and full support for out‑of‑office sales staff. This position is 100% office based.
Key responsibilities (approx. workload split)
- Order processing & amends – 30%
- Customer enquiries (phone, web forms & emails) – 15%
- MSDS requests & checks – 15%
- Customer portal administration – 6%
- Sample requests – 6%
- Transport control – 6%
- Case files (complaint processing) – 6%
- SOP administration – 3%
- Price list production – 3%
- Dashboard upkeep – 3%
- Data uploads – 3%
- Report production (e.g. CBAM reports) – 3%
Desired skills & experience
- Strong and natural computer skills, especially Microsoft Office applications
- Especially competent in Excel
- Good customer care skills
- Ability to solve customer issues with maximum customer satisfaction
- Previous experience in a similar role would be an advantage
- Good mathematical skills
The person
- Very strong attention to detail with a high level of accuracy
- Ability to quickly learn new skills
- Positive attitude to problem solving
- Strong team player
- Good task/time management
What’s on offer
- £28,000 salary
- Monday to Friday, 08:00‑16:30
- 6‑month maternity cover
- 26 days holiday plus bank holidays
- 8% pension
- Free parking
Contact us:
- Email: info@hrgo.co.uk
- Call: 01233 722 401
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