24/7 Helpdesk Operator — Calm, Professional Support

JAM Recruitment Ltd in Headington, Oxford, is seeking a Helpdesk Operator to provide first-line support across a 24/7 shift. The role requires logging enquiries by phone and email, prioritising issues, and resolving them calmly to maintain service levels.

The position offers an hourly rate of £13.83–£15.55, with a temporary, ongoing assignment and a dynamic, supportive team environment. Applicants should have strong communication skills and the ability to work a demanding shift.

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