• Provide full secretarial support to Consultants, including accurate audio typing and professional handling of all clinical and non‑clinical correspondence• Manage Consultant diaries, clinics and patient appointments, ensuring results, letters, investigations and records are prepared in advance• Coordinate patient pathways, including admissions, investigations and test results, escalating urgent or abnormal findings promptly• Act as the main point of contact for patients, handling enquiries with empathy, professionalism and discretion, including difficult situations• Support the financial administration of the practice, ensuring insurance details, self‑pay information and billing requirements are accurately recorded and communicated
Requirements
- Previous experience in private healthcare within a medical secretarial or equivalent administrative role
- A working knowledge of medical terminology and strong attention to detail
- Excellent organisational skills, with the ability to prioritise and work independently within guidelines
- Strong, accurate typing skills and confidence using Microsoft Office systems
- Clear, professional communication skills with a calm and empathetic approach
ATS Optimization KeywordsBelow are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- audio typing
- medical terminology
- financial administration
- billing requirements
- patient pathways
- diary management
- clinical correspondence
- investigations
- typing skills
Soft Skills
- empathy
- professionalism
- discretion
- organisational skills
- attention to detail
- communication skills
- calm approach
- independence
- prioritisation
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