Hybrid 1st Line IT Support Technician

Acora Limited is seeking a 1st Line Support Technician in Norwich to provide IT support for over 5,000 end users. The role includes diagnosing IT issues, updating case records, and ensuring customer satisfaction both over the phone and on-site.

The ideal candidate will possess excellent customer service skills and the ability to handle a variety of technical problems. This position offers flexibility in work arrangements, including remote work opportunities.

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