Facilities & IT Support Assistant

Overview

We are recruiting for a Facilities & IT Support Assistant to join our team. This role is mostly a facilities management role, but includes some IT admin support, assisting the IT and Facilities team to respond to staff requests and issues.

Responsibilities

• Facilities: responding to staff queries and reporting/coordinating repairs, including tasks such as ensuring compliance with health and safety regulations, conducting routine inspections of doors, alarms or heating systems, or assisting staff with door access requests.
• IT: data entry for the IT team, updating volunteer laptops, providing IT equipment for new starters and staff.
• You will also make sure the office is fully resourced and maintained, both with IT equipment and facilities such as tea and coffee and maintain an office inventory.
• The role can be physically active, and includes moving equipment, boxes and furniture between three floors (although there is a lift, so not up and down stairs) and getting under desks. There is likely to be a considerable amount of bending, stretching and lifting.

Work pattern

The role is structured approximately as 70% Facilities and 30% IT support, but depending on operational priorities there may be periods where you focus exclusively on facilities-related responsibilities and other periods dedicated solely to IT support tasks.

This role is full-time in the office and does not have a hybrid working pattern. We are happy to discuss part-time and flexible working arrangements with prospective applicants.

Contract details

• Permanent contract
• Full time – 37 hours per week
• Salary scale – £25,877.80 – £26,551.20 per annum
• Closing date – Friday 14 August 2026 at 09:00

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