Software Support – ERP – 1st/2nd Line – Leicester 25-30K
Location: East Midlands
Industry: IT
Salary: £25,000 – £30,000 per annum + Benefits
Our client is a profitable and rapidly expanding Software House. They are looking for a 1st/2nd Line Software Support Engineer to join their busy Software Support team. Full training of the client’s software will be provided. Hours are 8:45–5, Monday – Friday (no shift work).
Required Skills
- Previous experience of working in a software support / Customer Support role
- Experience of call logging and dealing with 1st / 2nd Line Software Support issues
- Experience of working within a similar environment such as Financial / Accounting software (not a necessity); as long as it’s software support not just general IT
- An understanding of databases (preferably SQL Server)
- Some understanding of how programming works
- Strong verbal and written communication skills
Benefits
This East Midlands Software House is expanding, everyone is genuinely excited about the future. Technology & Product investment as well as training for all staff makes for a successful career opportunity. They provide a competitive salary and benefits package 25-30K. Smart dress code (no tie/jacket required), some flexibility with hours.
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
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