Quality & Supplier Quality Assurance Manager
Salary to £78500 + Benefits Package
Based Northeast UK
Quality Management | Supplier Quality | Manufacturing Excellence | Continuous Improvement |
We are partnering with a market-leading global manufacturing and technology organisation who seek an experienced Manager, Quality & Supplier Quality Assurance to lead site quality performance, supplier quality assurance, customer quality activities, and continuous improvement initiatives
The Opportunity
Reporting directly to the Site Leadership Team, you will take ownership of the Quality Management System whilst leading all aspects of internal quality, customer quality, supplier quality, audit compliance, corrective actions, continuous improvement, and quality performance management
You will act as the senior quality representative for the site, working closely with customers, suppliers, manufacturing teams, engineering functions, and senior stakeholders to ensure products consistently meet the highest standards of quality, compliance, and operational performance
This is a highly visible leadership role with significant influence across the business
Key Responsibilities
- Lead and continuously improve the site’s Quality Management System (QMS)
- Drive compliance with ISO standards, customer requirements, and regulatory expectations
- Manage internal audits, external audits, customer audits, and supplier audits
- Lead customer quality activities, complaint investigations, and quality improvement programmes
- Drive supplier quality performance, supplier development, and supplier corrective action programmes
- Lead Root Cause Analysis investigations using 8D, 5 Whys, Fishbone, and structured problem-solving methodologies
- Manage CAPA and Non-Conformance processes through to successful closure
- Develop and implement quality metrics, KPIs, and performance improvement plans
- Reduce Cost of Poor Quality (COPQ), scrap, waste, defects, and process variation
- Support New Product Introduction (NPI), process validation, and customer approval activities
- Drive Lean Manufacturing and Six Sigma improvement initiatives
- Lead, mentor, and develop a high-performing Quality Team
What We’re Looking For
We are interested in hearing from experienced quality professionals who can demonstrate success within automotive manufacturing, engineering, technology, industrial, aerospace, defence, electronics, or other highly regulated production environments
- Quality Management leadership within a manufacturing environment
- Supplier Quality Assurance experience
- Customer Quality Management experience
- Internal and external audit experience
- Strong understanding of ISO Quality Management Systems
- Root Cause Analysis and Corrective Action expertise
- Experience leading quality teams and driving performance improvementsStrong stakeholder management and communication skills
- Data-driven approach to quality improvement and problem solving
Desirable Qualifications
- Degree or equivalent qualification in Engineering, Manufacturing, Quality Management, or related discipline
- CQI or IRCA certification
- Six Sigma Green Belt or Black Belt
- Lean Manufacturing certification
- Advanced quality tools and methodologies experience.
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