Contact Centre Resource Planning & Scheduling Analyst

Resource Planning & Scheduling AnalystDerbyshire| Full time Onsite (Mon Fri)£34,000£36,000 + Package

Are you an experienced contact centre Resource Planner or Scheduler with hands on experience using a WFM tool and the ability to influence and protect operational performance and Service Levels by proactively optimising schedules, adjusting staffing profiles and maintaining effective resource plans…

WHJS1_UKTJ

…