Senior Network Engineer

Overview

• Escalation for critical, high severity network incidents.




• Analytics and forensics for major incidents.




• Delivery of management platforms and new toolsets for the Support organisation.




• Drive process improvements within the wider Enterprise Networking organisation.




• Contribute to infrastructure project deliverables and work with business customers.




• Mentor Support engineers and contribute to career development.




• Collaborate with Support, Automation, Design/Delivery, Security and other infrastructure teams to ensure aligned end‑to‑end supportability.

Requirements

• Qualified to Cisco CCNP level or equivalent




• Extensive experience of working in a Support and Operations environment




• Proven experience of delivering and running network management platforms (e.g. Netbrain, Solarwinds, Cisco DNA Center etc.)




• Experience with automation frameworks (Scripting, Python, Ansible, REST APIs)




• Extensive knowledge of all Enterprise networking technologies including Firewalls (Palo Alto / Cisco ASA), Load Balancers (F5), Switching and Routing Fabrics (EVPN/ACI/IOS-XE)

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