Senior Client Onboarding Analyst

Responsibilities

• Manage the end-to-end onboarding lifecycle for complex and high-risk clients, ensuring adherence to regulatory requirements and internal policies.
• Provide expert analysis of screening results, identifying potential risks and determining appropriate escalation or mitigation strategies.
• Act as a key point of contact for clients and stakeholders, managing relationships to obtain and verify CDD, beneficial ownership, and other critical information across a range of structures.
• Liaise with Compliance on risk identification, assessment, and mitigation in the onboarding process.
• Maintain accurate records and audit trails in the onboarding system, ensuring traceability and high data integrity.
• Collaborate with fee earners to facilitate the timely closure of finished matters and ensure effective management of the matter lifecycle.
• Support process improvement initiatives by identifying, proposing, and implementing enhancements to onboarding workflows.
• Act as a subject matter expert (SME) on onboarding, AML/CFT, and CDD requirements, providing guidance on complex cases and regulatory interpretation.
• Mentor, coach, and support the development of junior team members, fostering technical expertise and high performance within the team.

Requirements

• Minimum 5 years’ experience in onboarding, CDD, or a related compliance/AML function within a professional services business.
• Excellent knowledge of AML/CFT regime in Jersey/Guernsey, CDD processes, screening and risk assessment frameworks.
• Deep understanding of corporate, funds, and trust structures, including complex and multi-jurisdictional arrangements.
• Excellent written and verbal communication skills, with the ability to interpret and apply regulatory requirements practically and proportionately.
• Demonstrated ability to manage complex cases independently, exercising sound judgement and decision-making.
• Proven ability to consistently meet tight deadlines in a fast paced environment.
• Experience of working to strict processes.
• Ability to apply policies and procedures.
• Desirable: Experience of working in a law firm environment.
• ICA Advance certificate or Diploma (or equivalent) in CDD or AML.
• Previous experience working with Intapp.
• Applicants must have a Right to Work document allowing them to live and work in Guernsey, such as an Established Resident Certificate, or a Family Member Permit.

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