Investigations Quality Assurance Officer

Solicitors Regulation Authority

Job Summary

We are seeking a highly motivated and analytical professional to join our Investigations Knowledge and Development team as a Quality Assurance Officer. This role is ideal for individuals with experience in quality assurance, regulatory oversight, investigations, compliance, risk, or other complex operational environments. The successful candidate will have a proven track record of assessing quality, identifying trends and risks, and driving continuous improvement through robust analysis and constructive feedback. This is a hybrid role.

Qualifications

• Relevant academic qualification and related experience, or equivalent work experience
• Knowledge of the application of relevant legislation, regulatory standards, processes and procedures
• Experience of undertaking analytical quality assurance work in a similar environment and identifying risks, trends and areas of improvement
• Strong written and verbal skills with the ability to deliver concise, constructive feedback.
• Ability to communicate effectively and build relationships, at all levels across the organisation
• Strong organisational skills demonstrating an ability effectively manage self and others time.

Location

London, Birmingham, Cardiff

Contract type

Full time, Permanent

Profession

Analysis, Compliance, Investigator, Legal, Quality Assurance, Regulation, Risk

Working pattern

Flexible working, Hybrid, Office based

Closing date

19/07/2026

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