Customer Services Lead – Lab & Emergency Response

Company: Cardiff and Vale University Health Board
Apply for the Customer Services Lead – Lab & Emergency Response
Location: East Hagbourne
Job Description:

UK Health Security Agency is recruiting for a Customer Services leadership role within the Personal Dosimetry Service. You will oversee customer interactions, review documentation, and liaise with internal teams to ensure high-quality service delivery and regulatory compliance.

The role requires experience in leading a small team, managing quality procedures (ISO17025), and handling busy workloads with strong communication and problem-solving skills, while supporting emergency response

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Posted: July 13th, 2026