Health Club Team Member

Company: Norton Park Hotel, Spa & Manor House
Apply for the Health Club Team Member
Location: Sutton Scotney
Job Description:

Do you pride yourself on providing outstanding guest service?

The important stuff:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees!
  • Various learning & development available
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking
  • AND……much, much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquires, carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy. You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.

Is this the role for me?

  • Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
  • Excellent customer service & communication skills
  • Ability to work under pressure and multi-task
  • Strong attention to detail

Spa Opening Times: Monday – Sunday: 10:00am – 18:00pm

Health Club Opening Times: Monday – Friday 10:00am- 18:00pm | Saturday & Sunday: 7:00am – 19:30pm

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

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Posted: July 6th, 2026