Lead Amazon Connect Engineer – Omnichannel Cloud Architect

Hamilton Barnes is looking for an Amazon Connect Engineer/Lead Developer for a 12-month contract based in Swindon, UK. This hybrid role requires designing AWS-based contact centre solutions to improve customer experience across multiple channels.

The ideal candidate will have strong hands-on Amazon Connect experience, core AWS service proficiency, and knowledge of contact centre technologies. Candidates should have 4-6 years of overall experience, with 3-5 years on Amazon Connect.

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