Senior CX Leader — Digital Transformation & Insights

Company: Novuna
Apply for the Senior CX Leader — Digital Transformation & Insights
Location: Newbury
Job Description:

Novuna Vehicle Solutions is seeking a senior leader to shape the customer experience strategy, turning insights into actions that drive outstanding outcomes for customers and support commercial success across the business.

Reporting to the Head of Customer Experience Insight, you will lead a two-person team, influence senior stakeholders, champion digital transformation, and collaborate across locations to deliver seamless journeys and measurable improvements.

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Posted: July 13th, 2026