Adult Social Care: Customer Service & Pathway Support

Company: Midlands Partnership NHS Foundation Trust
Apply for the Adult Social Care: Customer Service & Pathway Support
Location: Newcastle under Lyme
Job Description:

Midlands Partnership NHS Foundation Trust in Newcastle-under-Lyme is seeking a Customer Services Assistant (Band 2) to support the Adult Social Care Customer Service Centre, handling call traffic and data entry in a busy office environment. The role offers hybrid working and a Monday–Friday pattern with negotiating hours.

You will be the first point of contact for services, provide information and advice, assist social workers, maintain records and use IT systems including Outlook, Word and

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Posted: July 13th, 2026