Guidewire Production Support Engineer — Hybrid (London)

K&K Talents in London is recruiting for a Production Support Analyst to manage incidents, triage requests, and monitor production environments using DataDog and other tools. You will coordinate with multiple teams, communicate clearly with business users, and ensure SLAs are met.

The role emphasizes incident resolution, defect management, and continuous service improvement within an Agile framework. You should have hands-on experience with ServiceNow, JIRA, and Guidewire products, and be able to

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