Technical Account Manager (Smart Home Technology)
Location: Theale
Salary: £40,000 – £45,000 + £6,000 Commission + Training + Paid International Travel + Progression
On offer is the chance to work with a global leader in the smart home and connected devices industry. If you have no prior experience you can kick start your career as a Technical Support Engineer.
The company offers best-in-class training, including optional, all‑expenses-paid travel to our HQ in Austria to meet other office teams, network, and interact with the products.
In this role, you will work with an established team that provides one‑on‑one training from industry experts, clear guidance on how to succeed, and the opportunity to work with cutting‑edge technology.
The ideal candidate will be someone with an interest in technology or engineering, who is driven, motivated to elevate their career, and eager to learn from the best.
Reference Number: BBBH23328
Roles and Responsibilities
- Work with the current Technical Support Manager to solve complex issues.
- Remotely assist electrical engineers in installing the smart home system.
- Process approximately 40 tickets per day.
- Attend regular training sessions to become a smart home expert.
Qualifications and Skills
- Strong interest in technology or engineering.
- Ability to communicate clearly over the telephone.
- Experience or knowledge in tech support, technical support, IoT, smart home, or connected devices is advantageous.
We are an equal opportunities employer and welcome applications from all suitable candidates.
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