Enterprise Service Delivery Manager – ITIL & Customer Success

Company: Kerv
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Job Description:

Kerv is seeking a Service Delivery Manager to act as the primary advocate for their enterprise clients. This role involves ensuring services meet agreed standards, driving continuous improvement, and fostering strong relationships with stakeholders.

The ideal candidate will possess strong experience in service delivery management within a Tier-1 service provider environment and a solid understanding of ITIL processes. A focus on customer satisfaction and effective communication is essential.

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Posted: July 3rd, 2026