Engagement & Delivery Manager

We’re looking for an Engagement & Delivery Manager to join our team in Guernsey in a hybrid working mode. In this role, you will drive the successful delivery of complex technology projects while serving as a trusted advisor to clients. You will have a significant impact on shaping client strategies, ensuring seamless execution, and fostering long-term partnerships that enable digital transformation.ResponsibilitiesServe as the primary point of contact for clients, ensuring strong relationships and stakeholder alignmentManage the successful delivery of complex technology programs to achieve quality and performance objectivesDrive business growth by identifying and pursuing new opportunities within client accountsCollaborate with global teams to leverage best practices and ensure consistent delivery standardsOversee project budgets, resources, and risk management to maintain efficiency and profitabilityConduct workshops, client presentations, and regular status meetings to ensure transparency and engagementSupport proposal creation, contract negotiations, and onboarding for new projectsTrack and report delivery progress, proactively addressing challenges and mitigating risksMentor and guide team members to foster excellence and continuous improvementRequirementsProven experience in client engagement, business development, and technology delivery managementPrior experience in the Public/Government sector working with senior stakeholdersStrong track record of managing complex projects and maintaining client satisfactionKnowledge of technology solutions implementation and integration with business processesFamiliarity with AI solutions or demonstrated commitment to adopting emerging technologiesExcellent communication, negotiation, and presentation skillsWillingness and ability to work onsite in Guernsey and travel as neededHands-on experience with Agile, Scrum, or similar delivery frameworksBachelor’s degree in business, Technology, or a related field; advanced degree is an advantageNice to haveProject management certifications such as PMP, PRINCE2, or SAFeUnderstanding of cloud technologies and digital transformation projectsWe offerEPAM Employee Stock Purchase Plan (ESPP)Protection benefits including life assurance, income protection and critical illness coverPrivate medical insurance and dental careEmployee Assistance ProgramCompetitive group pension planCyclescheme, Techscheme and season ticket loansVarious perks such as free Wednesday lunch in-office, on-site massages and regular social eventsLearning and development opportunities including in-house training and coaching, professional certifications, and coursesIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program#J-18808-Ljbffr…