Platform Infrastructure Engineer

Overview

Manage and operate platform services in a tenant environment above hypervisor level. Ensure reliability security and operability of container platforms and COTS components (MongoDB, Nginx, MQTT, IBM MQ, ArcGIS, etc).

Key Responsibilities

1. Platform Operations & Management: Manage, monitor and maintain platform services including container platforms, middleware, databases, messaging systems and supporting runtime components.
2. Container Platform & COTS Management:
   1. Install, configure, patch and maintain container platforms and runtimes such as Kubernetes, Podman & Docker.
   2. Install, configure, patch and support enterprise COTS solutions including MongoDB, MSSQL, NGINX Apache HTTPD, IBM MQ, MQTT Brokers, Kafka, ArcGIS and Keyclock.
3. Security & Compliance: Perform Infrastructure security hardening and testing based on CIS benchmarks and Singapore Government security standards. Manage access controls and user accounts in line with IT security policies.
4. Collaboration & Projects: Collaborate with Application Engineers, DevOps Engineers, Security Engineers and AFE teams to resolve platform-related issues.
5. Platform Maintenance & Upgrades: Test, stage and deploy platform patches, middleware upgrades, security fixes and version upgrades.
6. Monitoring, Observability & Reliability: Configure and maintain monitoring, logging and observability solutions.
7. Documentation & Continuous Improvement: Maintain up-to-date SOPs, infrastructure diagrams, maintenance logs and change records.

Experience & Skills

• At least 3 – 5 years of experience in infrastructure administration and support.
• Strong knowledge of Windows Server, RHEL, VMware and enterprise hardware (servers, storage, networking).
• Hands‑on experience with backup and recovery tools, firewalls and system monitoring platforms.
• Familiarity with container platforms (OpenShift/Kubernetes), DevOps tools (Ansible, Gitlab), and monitoring tools (Grafana, Prometheus).
• Experience installing, configuring and supporting enterprise COTS products such as MongoDB, NGINX, APACHE, IBM MQ, NGINX, ArcGIS, CICD Platform etc.
• Working Knowledge of ITIL processses (incident, change and problem management).
• Experience in pre-sales or tender preparation will be an added advantage.

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