Overview
In recent years the role of General Practice and Community Care has expanded at an exponential rate. Traditionally GPs with a small team were able to meet the vast majority of their patients needs. Over time societal change, population increases and role expansion has changed the face of General Practice forever. A wider health professional approach is now needed and Social Prescribers are a valued addition to our Portsmouth North PCN Team. This role supports patients to achieve better health and well‑being by guiding them to appropriate services.
Responsibilities
- Provide personalised, one‑to‑one support to patients to address non‑medical needs.
- Carry out consultations primarily via telephone, face‑to‑face appointments, home visits and email communication.
- Participate in local groups and events.
- Use a holistic approach to identify appropriate support options for each patient.
- Manage a personal caseload within your own competence and training.
- Contribute to the ongoing improvement and innovation of the Social Prescribing model within the PCN.
- Participate in project work aligned with future PCN priorities.
- Build strong relationships with local community, voluntary and statutory services across Portsmouth and the wider area.
- Support and educate PCN staff and General Practice staff around the benefits of social prescribing.
- Maintain accurate, timely and clear consultation notes using clinical systems (training on system‑specific software will be provided).
- Ensure records are suitable for clinical and non‑clinical staff and accessible to patients if required.
- Keep appointments focused and outcomes‑based to help patients identify next steps.
- Work autonomously with a high level of personal accountability and professionalism.
- Contribute to evaluating the effectiveness of our service and helping to identify measurements of success.
- Help maintain an up‑to‑date directory of community services and contacts.
- Travel between surgeries and the local area as required.
- Hold a UK driving licence and have access to a car.
Person Specification
- Education (essential) GCSE level or equivalent
- Education (desirable) NVQ Level 2 in Health or Social Care or other relevant professional academic qualification
- Training Motivational coaching
- Experience (essential) Previous experience of working within health, community, social care or voluntary sector
- Experience (essential) Experience in supporting individuals with a range of needs
- Experience (essential) Excellent communication and interpersonal skills
- Experience (essential) Able to work independently and manage your own workload
- Experience (essential) Commitment to patient‑centred care and health equality
- Experience (essential) Respectful, professional, and aligned with the values of Portsmouth North PCN
- Experience (essential) Understanding of the wider determinants of health, including social, economic, and environmental factors and their impact on communities, individuals, families, and carers
- Experience (desirable) Experience using SystmOne
- Experience (desirable) Familiarity with primary care or NHS working environments
- Experience (desirable) Knowledge of local community and voluntary services
- Experience (desirable) Experience in managing a caseload
- Other Willing to travel between surgeries and the local area
- Other Must hold a UK driving licence and have access to a car
About us
Portsmouth North PCN is a friendly and forward‑looking group of GP practices located in the historic naval city of Portsmouth. We are committed to developing innovative ways of working to improve the health and wellbeing of our local population. Our network includes The Drayton Surgery and Kirklands Surgery, with a combined patient list of approximately 33,000.
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