Freight Forwarding Coordinator – Cardiff Operations
Ceva Logistics are seeking a Freight Forwarding Coordinator who will manage multimodal shipments across sea, air, road and courier, covering both imports and exports. The role ensures end‑to‑end coordination, compliance, and high‑quality service for a key client.
Responsibilities
Plan and manage international consignments in line with customer instructions, ensuring all shipments are processed accurately and delivered on time across multiple transport modes. Manage full end‑to‑end shipment lifecycle: open job files, arrange shipping documentation and pre‑alerts, coordinate customs clearance instructions, and monitor movements. Ensure compliance with customs regulations, AEO standards, and company policies; maintain accurate system data and meet data quality KPIs. Manage invoicing, job costing, and supplier queries within agreed timeframes. Communicate with customers, overseas offices, carriers, and internal teams to provide updates, resolve issues, and maintain smooth operational flow.
Qualifications
Experience in freight forwarding with strong knowledge of import and export operations across multiple transport modes. Highly organised, detail‑focused, and able to manage multiple shipments simultaneously with accuracy and compliance. Knowledge of HMRC customs procedures, including CPC and HS codes, is important; experience in customs processes is advantageous. Strong communication and customer service skills; comfortable working under pressure, managing priorities and adapting to changing operational needs.
Benefits
Competitive annual leave entitlement, holiday buy scheme, pension, life assurance, and access to an employee benefits platform offering discounts on gym memberships, money‑off vouchers for retail, travel and hospitality brands.
Equal Opportunity Statement
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.
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