Company: TUI
Location: Southampton
Job Description:
TUI is seeking a friendly Call Centre Agent to join our customer service team in Southampton or Edinburgh. You will be the voice of TUI, resolving queries with care and ensuring every interaction leaves customers satisfied.
You’ll handle inbound calls, provide accurate product and policy information, log interactions in our CRM, and strive to meet KPIs such as first-contact resolution and quality scores. A flexible hybrid working environment supports work-life balance.
#J-18808-Ljbffr…
Posted: July 13th, 2026