UK Incident Manager – Global 24/7 Incident Response

HCLTech is seeking an Incident Manager (Global Incident Management) based in London. The role focuses on coordinating Major Incidents across the UK region with a follow-the-sun support model and 24/7 coverage, while guiding a regional team to ensure rapid incident resolution and minimal service disruption.

The position requires strong ITIL expertise, cross-functional leadership, and effective communication with senior stakeholders to drive improvements and maintain operational stability.

#J-18808-Ljbffr…