Technical Repair Engineer

Responsibilities

• Provide service and repair for heating systems in customers’ homes
• Ensure same-day fixes for customers
• Represent British Gas in the customer’s home
• Support and mentorship from managers and colleagues
• Handle annual service visits and complex breakdowns

Requirements

• Outstanding customer experience focus
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
• NVQ, C&G or equivalent in plumbing or heating
• 3 year’s qualified experience of fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

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