Warranty & Service Contracts Retention Specialist

JCB World Parts Centre is seeking a Customer & Product Retention Specialist to support Machine Care Extended Warranty and Service Contracts. You will manage daily administration, pricing in SAP, and invoicing activities while providing analytical insights to guide business decisions.

The role requires strong organisational skills, attention to detail and a proactive approach to improving processes and customer experience within a fast-paced environment at our UK site.

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