Insurance Customer Care Specialist (Hybrid)

Tesco Insurance in Newcastle (Longbenton) is looking for a Customer Service Representative to join the General Insurance team. You’ll help customers manage and service home and motor policies, working in a busy, professional team that delivers service with empathy and care.

The role involves policy changes, renewals, supporting vulnerable customers, and promoting digital self-service channels. Onsite training leads to a flexible working model once trained.

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