Remote Travel Insurance Specialist: Customer Care

Aviva partners with Teleperformance SE to handle inbound call demand and support customers with Travel Insurance policies. The role involves processing medical and trip upgrades, responding to complex medical queries, and managing FCA-regulated complaints with a strong emphasis on customer protection.

The position is full-time, remote (work from home) within the UK, with rotating shifts and DBS/credit checks as part of the probation period.

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