Floor Manager (Operations Coach) – NEW NIKE LONDON FLAGSHIP

Responsibilities

• Manage daily activities with the operational and back-of-house areas of the store, including the cash office, health and safety policy and procedures, stock flow and loss prevention, product management, scheduling and planning.
• Lead, coach, drive and inspire associates within a designated area.
• Identify issues and opportunities based on selling and customer feedback.
• Assist the Store Manager in delivering a premium consumer and employee experience.
• Influence others through persuasion, deliver relevant information with confidence, and build a strong network of relationships.

Qualifications

• A passion for Nike and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in delivering exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Benefits

• Attractive salary that evolves with the market and experience.
• Opportunity to receive monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive benefits package, pension and share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment that values Diversity, Equity & Inclusion (DEI).
• Staff dress to represent Nike and foster our team spirit.
• Access to sports activities and opportunities to participate in unique Nike moments.

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