Overview
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference, while creating a safe and inclusive working environment for all colleagues. We are positive about making adjustments and providing flexible working arrangements and would be happy to discuss how this could work for you.
- Company: Bellway Homes
- Salary: Competitive
- Type: Full Time
- Region: International
- Town/City: Cambridge
- Posted: 29/06/2026
- Listed in: Sales & Marketing
- Reference: 316378CON
Role
The Sales Office Manager will be responsible for the sales administration process and support the Sales Director/Head of Sales with all operational and administrative aspects of the sales office, ensuring the highest level of service is provided to all customers.
Principal Accountabilities
- Coordinate the progression of sales from reservation to legal completion, including liaising with solicitors and collating legal documents as requested, ensuring all targets are achieved.
- Train and coach sales administration staff, ensuring they are aware of sales department responsibilities and duties, deliver high standards within required timeframes.
- Ensure adequate covering is provided in the sales office, manage holidays, and ensure staff understand each other’s roles to cover absences.
- Maintain all sales systems, producing accurate and timely sales reports.
- Handle customer telephone and email enquiries efficiently.
- Coordinate the distribution of information between the sales department and other departments within the division.
- Support the Sales Director/Head of Sales with all day‑to‑day operational tasks.
Experience, Qualifications and Skills
- Providing high‑level administrative support to senior management.
- Working in a high‑pressure environment with strict deadlines.
- Leading an administrative team.
Qualifications and Training
No formal qualifications are required; evidence of relevant experience and skills will be considered.
Skills and Aptitude
- Proficient IT skills with a solid working knowledge of Microsoft Office (Word, Excel, Outlook) and ability to adapt to new systems.
- A calm and professional approach.
- Effective interpersonal and communication skills.
- Strong organisational and time‑management skills.
- Commitment to diversity and inclusion.
Working Conditions
Flexible approach to work, including working beyond core office hours as and when required.
Benefits
- Competitive salary
- Competitive annual bonus
- Contributory pension scheme
- 25 days holiday, plus bank holidays
- Access to discounts and benefits portal
- ShareSave Scheme
- Cycle to Work Scheme
- Life assurance
- Holiday Purchase Scheme
- Earn and Learn Opportunities
We reserve the right to close this vacancy if a large volume of applications are received.
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