Access & Triage Officer

Brighton & Hove City Council UK is seeking an Access Officer to provide effective support in triaging referrals through phone calls and emails. You will identify customers’ needs and help them access services in compliance with The Care Act 2014.

The ideal candidate is a strong communicator and team player, skilled in negotiation and flexible in approach. Bonuses include training, overtime opportunities, and a range of family-friendly policies.

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