Availability
- Sun: 15:30-24:00
- Mon: 05:00-15:00
- Tues: 05:00-15:00
- Thu: 15:30-24:00
- Fri: 15:30-24:00
- Sat: 15:30-24:00
Pay & Hours
Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. Minimum 16 hours a week, roles from 12 hours available.
Requirements & Qualifications
- Must be 18 or older.
- Experience in a team lead or management role in a fast‑paced retail environment.
- Strong role model, passion for delivering great service and ensuring customers’ needs are met.
- Build positive, long‑lasting, inclusive relationships and a supportive team environment.
- Clear communicator.
- Natural leader who motivates and inspires the team to deliver outstanding results.
Responsibilities
- Lead the team to deliver a great experience for customers in‑store.
- Work across all store areas and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships to help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback and role‑model great service.
- Stay curious and seek opportunities to serve customers, communities, and the planet better each day.
- Assist with scheduling shifts and ensure at least 3 weeks’ notice of shifts.
EEO / Diversity Statement
We’re committed to diversity, equity and inclusion. Everyone’s welcome.
Accessibility
We’re accredited Disability Confident Leader and provide an inclusive, accessible recruitment process.
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