Client Care Assistant (Receptionist)

Client Care Assistant (Receptionist)

Location: Warren House Vets, all sitesSalary: £26,707.20 (full‑time equivalent)Job Type: Permanent, part timeHours: 34 hours per week, job share considered. Shifts 8am‑6.45pm weekdays, one in five Saturdays 8.45am‑4.45pm

Responsibilities

• Meet and greet clients
• Answer phone calls
• Book appointments using a diary management system
• Perform general administrative work
• Manage stock control and clean public and clinical areas
• Provide a calm and supportive presence for clients in an emotive environment

Qualifications & Skills

• Friendly, caring and compassionate individual with excellent communication and administrative skills
• Confident working in a busy, client‑facing role
• Previous experience in a veterinary practice desirable but not essential; full training will be provided
• Ability to remain calm and supportive under pressure

Benefits

• 5 weeks holiday + bank holidays + birthday leave
• Career progression opportunities
• Staff discount schemes
• Life assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E‑car salary sacrifice scheme
• Employer contribution pension scheme
• Recruitment referral reward scheme
• Wellness program: employee assistance, eye care voucher, free annual flu jab, cycle to work scheme

About us

The Warren House Veterinary Surgery first opened in 1982 at the Rochester site and now operates a group of four small animal practices in the Medway Towns. With 8 veterinarians, 15 registered vet nurses, 3 veterinary clinical assistants and 12 client care team members, we deliver high‑standard care and exceptional customer service to our clients and their pets.

#J-18808-Ljbffr…