Business Process and Knowledge Graduate

Job Description

At Sage, innovation starts with our people. With over 13,000 colleagues across 40 locations worldwide and more than 2 million customers, we’re united by a shared purpose: to transform the way millions of businesses work. As a global leader in AI, finance and HR software, we harness cutting‑edge technology to simplify complexity and drive progress.

We’re looking for ambitious graduates to join our Learning & Development team — people who don’t just want to run programmes, but want to shape how learning drives performance, capability, and growth at scale.

Hybrid, 3 days per week in the office.

Key Responsibilities

• Maintain and improve the People knowledge platform, ensuring content is accurate, accessible and up to date.
• Partner with subject matter experts to create, update and optimise knowledge articles and guidance.
• Monitor knowledge usage trends and support employee self‑service through effective content management.
• Support the documentation, mapping and maintenance of People processes using agreed standards.
• Identify opportunities to simplify, standardise and improve end‑to‑end People processes.
• Maintain process repositories, governance documentation and support continuous improvement activities.
• Collect, analyse and present data to provide insights that support process and knowledge improvements.
• Contribute to People transformation and change initiatives that enhance efficiency and employee experience.
• Build strong relationships with stakeholders across the People Function and wider business.
• Support workshops, meetings and working groups, providing coordination and administrative support where required.
• Collaborate with Global Process Owners, Knowledge Owners and Subject Matter Experts to drive best practice and consistency.
• Support the adoption of AI‑enabled knowledge and process management solutions.

What we are looking for

• Degree in Business, Human Resources, Information Management, Psychology, Technology, Data Analytics or a related discipline.
• Strong organisation skills and attention to detail.
• Curious mindset with a desire to learn.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Comfortable working with data and technology.
• Practical problem‑solving skills.
• Ability to work collaboratively as part of a team.

You’ll stand out if you:

• Actively explore AI, automation, or innovative ways of working.
• Bring ideas and aren’t afraid to test, learn, and iterate quickly.
• Care about impact, not just activity.

Your Graduate Programme

• You’ll be part of a structured graduate programme designed to build critical skills and accelerate your readiness for a long‑term career at Sage.
• The programme will combine:
• On‑the‑job learning and real project ownership.
• Exposure to different teams, projects, or rotations.
• Development aligned to Sage’s future skills including AI, data, and business capability.
• Opportunities to contribute to high‑impact, global L&D initiatives.
• You must be available to start October 2026.

Working at Sage you will also benefit from:

• Access to global learning platforms, expert‑led sessions and digital tools.
• Opportunities to work on strategic projects and with senior stakeholders.
• A clear career pathway into L&D or the wider People function.
• 25 days holiday plus bank holidays, private healthcare, competitive pension and more.

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