Go back North Cumbria Integrated Care NHS Foundation Trust
Clinical Support Worker
The closing date is 22 July 2026
An exciting opportunity has arisen to recruit a motivated and enthusiastic Band 3 Healthcare Assistant to work within the Keswick and Solway ICC. ICCs aim to address the challenges of an aging population and increasing demand on health and care services by providing more out of hospital care and empowering people to take control of their health and wellbeing. This will require new ways of working to focus on preventing ill health and ensure services are sustainable for the future.
This role requires you to demonstrate the skills and knowledge to support the provision of high quality care, to support patients with complex needs within the community setting.
This is an excellent opportunity for someone who is looking to develop their clinical skills and expertise in caring for patients, working closely with health and social care colleagues to prevent hospital admission, facilitate hospital discharge and promote independence through reablement and management of long term conditions.
Daily working hours are between 08:30 and 22:30 over 5 days, you will be required to work weekends, evenings and bank holidays.
Main duties of the job
As a Health Care Assistant in a multi-disciplinary team, work with other health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard. As a Health Care Assistant, working under the direction of a registered health care professional, undertake a range of delegated patient nursing and care duties including clinical observations and recording patient information. This will include supporting patients with personal hygiene and activities of daily living.
Working largely alone and unsupervised, assess patients, plan and implement care in the community, provide advice and education to patients, carers and colleagues, maintain associated records. Carry out nursing procedures.
Carry out delegated management tasks including line management of other team members.
Flexible working is required to meet the needs of the patients group. The Care Group is commissioned to provide 24/7 nursing services.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of “safe, high quality care every time”:
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Person Specification
Qualifications
- Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
- Theoretical knowledge
- Experience of a range of care and related procedures
- Clinical observations
- Knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
- Undertaken relevant additional training for Clinical Support Workers
Knowledge & Experience
- Experience of undertaking and recording clinical observations and escalating changes or findings.
- Experience of working in health or social care.
- Working knowledge of legislation underpinning care provision.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a support worker and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work related boundaries.
- Awareness of GDPR and the need for confidentiality
- Familiarity with current NHS and social care policies.
- Clinical policies and procedures
- Experience of working in the Trust previously
- Evidence of understanding of Trust Business
Skills and Aptitudes
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic. Motivated and with a pro active approach.
- Ability to work independently and as part of a team.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
- Ability to use initiative appropriately.
- Venepuncture
- Keyboard Skills
Personal Circumstances
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service.
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Other requirements
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS will be met by the successful candidate(s) through salary deduction.
Employer name
North Cumbria Integrated Care NHS Foundation Trust
£25,760 to £27,476 a year Per Annum Pro Rata
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