Maternity Support Worker
Lancashire Teaching Hospitals NHS Foundation Trust
Closing date: 17 July 2026
Are you looking to work in a developing and progressive team, committed to high-quality care, offering choice to women and families, and embracing change within our Maternity Services?
We are seeking an enthusiastic and motivated individual with excellent interpersonal skills, willing to work flexibly within the Maternity Delivery Suite setting.
Your Responsibilities:
- Provide personalised care under the guidance of midwives and the delivery suite coordinator.
- Assist with:
- Personal hygiene & toileting
- Continence aids & catheter care
- Measuring output & specimen collection
- Moving, handling & mobility support
- Patient positioning & safety
- Monitoring and observing patients
You will also support the productive operation of the birth environment by maintaining a safe, clean, and organized space.
Why Join Us? If you have a passion for providing high-quality care, come and join our team of like-minded, experienced staff. Contribute to the excellent service we provide for women, babies, and families. We value our staff and prioritise support and job satisfaction.
Main duties of the job
- Provide Personalised Care: Deliver high-quality, tailored care in line with local and national standards.
- Professional Representation: Present a positive image of yourself, the team, and the organisation.
- Sample Collection: Take patient samples (urine, sputum, faeces, MRSA swabs) for testing or dispatch.
- Nutrition Support: Assist patients with nutritional needs, following their individual care plans.
- Patient Safety: Maintain safety by adhering to health, safety, and security guidelines.
- Care Standards: Support high standards of care to enhance patient experience and outcomes.
- Equality in Care: Promote equality by respecting and meeting individual needs and choices.
- Clean Environment: Contribute to a safe, clean, and productive care environment, meeting hygiene standards.
- Effective Communication: Share relevant information with Registered Midwives professionally and promptly.
- Continuous Development: Maintain and develop your own skills and competence.
- Issue Resolution: Address issues and complaints locally, and report outcomes to your line manager.
About us
We have 10,000 staff delivering quality services to our patients. You will help look after 370,000 people in our local area and provide specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the opportunity to develop, learn new skills, meet colleagues, and build your career path within a hospital environment and across different roles.
You will have the chance to contribute, be challenged, and help improve patient care and experience.
Job responsibilities
- Core Responsibilities & Key Expectations
- Building Relationships & Personalised Care
- Proactively engage with women and their families to build positive relationships based on respect, empathy, and sensitivity.
- Provide high-quality, personalised care in line with local and national standards.
- Support the transition to parenthood, offering guidance and reassurance.
Consent & Communication
- Gain valid consent before providing care and document it clearly and promptly.
- Recognise and report changes in mother or baby’s condition, including concerns raised by women or families, to the midwife in charge.
- Communicate effectively with the clinical team, promoting well-being and positive outcomes for mothers and babies.
Clinical Practice & Safety
- Ensure clinical practice is safe and appropriate at all times, performing relevant clinical skills and acting within your competence.
- Maintain a safe, clean, and productive care environment, adhering to hygiene and infection control standards.
- Manage and prioritise your workload, responding appropriately to urgent or emergency situations.
Professional Development & Supervision
- Participate in regular supervision and appraisals, actively pursuing learning and development opportunities.
- Maintain core and specific competencies as outlined in the HCA Development Pathway.
- Take personal responsibility for completing mandatory training.
- Act as a role model for new staff, providing support, coaching, and mentoring as needed.
- Foster a supportive environment by assisting in the training and development of colleagues.
Safeguarding & Confidentiality
- Be aware of safeguarding issues and report concerns immediately.
- Maintain strict confidentiality, adhering to the Data Protection Act, information governance, and Caldicott Principles.
Health, Safety & Risk Management
- Ensure a tidy and safe environment by cleaning equipment, reporting faults, and adhering to health and safety policies.
- Report incidents, accidents, or risks promptly.
Promoting Equality & Diversity
- Foster equality, diversity, and rights by addressing and reporting discriminatory behavior.
- Actively promote inclusivity and respect for all individuals.
Service Development & Improvement
- Contribute to service development by participating in audits and quality improvement initiatives.
- Support Trust values by gathering feedback from patients and families and addressing their concerns.
Professional Conduct & Role Modeling
- Maintain a professional image and conduct at all times.
- Ensure personal fitness for work and uphold Trust values in every interaction.
This role requires dedication, compassion, and a commitment to delivering exceptional care. Together, we can support women, babies, and families in achieving the best possible outcomes.
Person Specification
Knowledge & Experience
- Previous experience of dealing with the public
- Understanding of confidentiality principles
- Previous experience working in a care environment
Qualifications & Education
- Numeracy and literacy skills in line with Level 1/Grade D/Grade 3 or above
- GCSE Maths & English grade C or above / Grade 4 – 9, or Functional Skills level 2 numeracy and literacy
- Level 2 QCF diploma in healthcare / NVQ level 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure check may be required.
Employer name
Lancashire Teaching Hospitals NHS Foundation Trust
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