Strategic Account Director — AI-Driven Customer Engagement

Natilik in London is seeking a highly experienced Account Director to own and grow Customer Engagement (CE) relationships within named existing clients, ensuring retention, expansion and measurable value realization from AI‑driven CX solutions. You will lead enterprise account strategy and coordinate virtual teams to deliver impact.

As a senior seller, you will shape engagement models, drive renewal strategies, and collaborate with Sales, Design, Transition and Managed services to align backlogs

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