Overview
Salary: £25,936.00 – £30,000.00 per year. Sovereign Network Group (SNG) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London.
We have a fantastic permanent opportunity for a highly organised Coordinator to join our Lettings team. You can be based at one of several locations (Basingstoke, Greenham, Hurn, Blandford, Bristol, Exeter, Isle of Wight or London) and will work both from home and in the office two days per week.
What You’ll Be Doing
- First point of contact for lettings-related enquiries, providing advice and guidance to customers and stakeholders.
- Coordinate the lettings process to ensure empty homes are advertised and occupied as quickly as possible, including preparing and publishing property advertisements across relevant channels.
- Monitor void properties and key milestones to support performance targets and minimise vacancy periods.
- Maintain accurate records across internal systems and external databases.
- Set rents in line with SNG’s rent policy and liaise with finance teams where required.
- Produce reports, legal documentation, invoices, databases and spreadsheets to support the service.
What We’re Looking For
- Previous administrative experience.
- Experience delivering excellent customer service within housing, property, public services, or another complex service environment.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- High levels of accuracy and attention to detail when managing data and records.
Benefits
- 25 days holiday + Bank Holidays (with an extra day every year up to 30 days).
- Chance to buy or sell holiday as part of our flexible benefits package.
- 3 wellbeing days and 2 paid volunteering days.
- Generous matched pension scheme up to 12% and life cover at 4x salary.
- Enhanced maternity/paternity/adoption pay.
- Options for private medical insurance, dental insurance and critical illness cover.
- Wellbeing discounts, including gym membership and 24/7 virtual GP service.
We are committed to inclusion and a workplace where everyone can thrive. We encourage you to learn more about our Equality, Diversity and Inclusion strategy and values on our careers site. Our purpose is to provide good, affordable homes that are the foundation for a better life, and our vision is thriving communities over generations.
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