Service Design Lead: End-to-End Experience & Co-Design

This Manchester-based role with hybrid working places you at Bauer Media Group, shaping end-to-end service design across product, engineering and operations. You will map full service experiences, surface friction points and drive design decisions in a fast-moving environment.

You will lead workshops, define standards and build capabilities across teams to deliver cohesive user experiences. We value hypothesis-driven discovery, inclusive design and the ability to deliver tangible progress early

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