Company: Education For Industry Group
Location: London
Job Description:
Education for Industry Group is seeking a Senior Service Desk Technician to coordinate the Service Desk and support junior staff across multiple London locations. You will monitor calls and drive timely resolution, while reporting on trends to enable improvements and reduce escalations.
The role requires ITIL-based experience, proficiency with Windows 10/11, Active Directory and Azure, plus strong customer-facing communication in a busy educational environment.
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Posted: July 13th, 2026