Traffic Operations & Customer Service Administrator

Network Plus is seeking an administrator/planner to join the team in Castle Hedingham, England. You will provide a front-line telephone service to internal and external customers and manage timely input into works management systems, ensuring issues are captured and escalated as needed.

The role requires prioritising workload, multi-tasking under pressure, and delivering accurate, detail-oriented reports. You will contribute to customer satisfaction and support daily operations with proactive

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